Frequently Asked Questions
Everything you need to know about our natural personal care products.
Are your products truly natural?
Yes, we use only ingredients that are naturally sourced and naturally derived. We follow a strict Stewardship Model to ensure every ingredient is safe and effective for you and the planet.
Do you test your products on animals?
No, we never test our products or ingredients on animals. We are committed to cruelty-free practices and do not use any animal-derived ingredients in our formulations.
What is your shipping policy?
We offer standard shipping across the United States. Orders typically process within 1-2 business days, and delivery usually takes between 3 to 7 business days depending on your location.
Can I return a product if I am not satisfied?
We want you to love our products. If you are not completely satisfied, you can return your purchase within 30 days for a full refund or exchange, provided the item is in its original packaging.
Is your packaging recyclable?
Sustainability is at our core. Most of our packaging, including our first-of-its-kind recyclable toothpaste tube, is designed to be recycled through local programs or our partnership with TerraCycle.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express, Discover), as well as digital payment options like PayPal and Apple Pay for a secure checkout experience.